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Delta Media Group Blog

Monday, October 15, 2012

Changing your listing photos as your customers change their minds

Changing your listing photos is not all that difficult, you upload them to the MLS and wait for the new photos to appear on the website. Generally this process only takes a couple hours or so. But, have you ever had one of those Customers who call after you just left their house, taking new photos, asking why they do not see their new photos on the website yet. Well, as soon as you get to the office you can either upload the new photos to the MLS and wait until they are posted before they call back, or you can log into the DeltaNet® and upload the photos in mere minutes and they appear immediately.

What are the benefits for your Customer?

This gives you the ability to post the latest photos of your listings to the website, without the wait. Customers want to know you are doing what they ask of you, and most do not except excuses or blaming others as a reason for something to not be done.

What are the benefits for you, the Realtor®?

You can assure your Customers that you can update their listing photos and photo comments on an as needed basis. This will allow you to do what it is you do best, sell!

How do you change the photos for your Customer?

There are 4 steps needed to change listing photos. Here are the steps.

Step 1

Log in to the Deltanet® and go to your Active Listings.

Step 2

select the MLS ID number and click on it.

Step 3

Select the Photos tab.

Step 4a

To change a photo comment, next to the picture you can add/edit the comment and click Update Title.

Step 4b

To replace the photo, to the right of the photo click the box Choose File and select it from the location on your computer, click Replace Photo.

Step 4c

To add additional photo, under the photos, the next box is where you would Choose File form your computer.

Note: Photos and photo comments will not be updated from the MLS feeds when changes have been made to either the actual photo or photo comments. It is our suggestion that you record the MLS ID and address to send to support (, a few days after the changes have been made at the MLS, so they can have the current listing DATA pulled from the MLS to avoid the listing not updating in the future.

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