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Delta Media Group Blog


Monday, November 26, 2012

Lead rebroadcast settings now display


The DeltaNet™ now displays lead rebroadcast settings to lead Administrators. For any company using Delta's Lead Rebroadcast feature this information shows your company settings making their job easier.


The new section is located at the end of the Auto Assign Settings section if your company has an auto rebroadcast profile setup. If not, the section will currently not display.

Note: If you want to learn more about Delta's
Auto-Rebroadcast features please contact support@deltagroup.com

Also if there is a auto rebroadcast profile but the Auto Assign System is turned off, we will still show the settings above but we will also warn you that the Auto Assign System will need to be turned on for the auto rebroadcast to work.

This was mainly done for troubleshooting and informational purposes so both the Admin and our Customer Service Department can see the settings.


What are the benefits for your Agents?

The Agents that are included in the broadcast pool all have a chance to receive leads, in the event the leads are not accepted by an Agent, they are rebroadcast. If the Agents are not aware of the settings, you can look it up for them (if your company will allow this information to be disseminated), and let them know how the system currently works. Changes can be made, if need be (changes will need to be requested at: support@deltagroup.com), the changes will be reflected on the display.


What are the benefits for you, the Administrator?

You can tailor the broadcast system to the needs of your company and know exactly what your settings are without the need to contact Delta.

How do you set this up for your Agents?

Because of the flexibility of the system, any changes to the Broadcast system will have to be submitted to Customer Service at: support@deltagroup.com

Examples:


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