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Delta Media Group Blog

Thursday, August 29, 2013

DeltaNet Feature Update: 5 Star Ratings System added to Customer Testimonials Feature

Delta Media Group has unveiled a brand new feature update to DeltaNet.  The Customer Testimonials feature has been updated with the ability for customers to add 5 Star Ratings to Agents.  Here's how it works:

This new functionality must be turned on by an Admin.  There is a new "Global System Settings" tab in the Admin's Customer Testimonials section.  In that section there is now an "On and Off" switch. Switching this to "On" enables the 5 Star Ratings system for Agents.

Once the functionality is turned on, Agents can then turn the 5 Star Rating System on under their own Settings tab.

After enabled, there will be a new ratings field viewable to customers who are adding or editing a testimonial for their agent.

New corresponding visual features have been added to the public customer interface, including a graph showing total number of star ratings and average star rating.

The public form has also been updated, giving customers the rating selection.

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